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- They skilled concerns with typically the running and cancellation regarding their own KYC submissions.
- The player through Sweden experienced self-excluded forever from Platincasino in 2021 because of to be able to a wagering dependancy nevertheless experienced given that gambled once again right after his obstruct had been removed without explanation.
- The Issues Group experienced conveyed along with both typically the player plus the online casino, plus the particular online casino got provided a settlement regarding just one,1000 Pounds, which often typically the gamer experienced refused.
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Player’s Winnings Have Recently Been Confiscated
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The Particular gamer from Germany submitted a disengagement request much less as in contrast to 2 several weeks earlier in purchase to getting connected with us. The Particular participant coming from Philippines will be getting unfavorable knowledge together with the particular online casino, whenever her casino account has been blocked. We declined the complaint because of in purchase to typically the gamer making a 3 rd gathering debris in typically the online casino. The participant from Quebec experienced problems being in a position to access the on collection casino accounts which experienced recently been unexpectedly disabled. He Or She had more than 5000 Canadian dollars inside earnings of which this individual couldn’t collect because of in purchase to this issue. The Complaints Staff got attempted in order to investigate the concern, asking the particular gamer a quantity of clarifying queries.
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Withdrawal Occasions At Platin Casino
The Particular player from Northern Rhine-Westphalia experienced gambled free spins at Platincasino and had attempted in purchase to pull away 100€. Regardless Of the withdrawal position showing as approved in add-on to being completely confirmed, he or she experienced waited with respect to more than per week without having any response coming from client help or e mail. The Particular Complaints Team got intervened simply by contacting typically the on range casino for help regarding the disengagement issue. Right After connection together with the particular on collection casino, it was verified that will the participant’s documents got recently been evaluated plus confirmed, plus typically the disengagement demands experienced recently been processed in a well-timed method. The casino ceased responding therefore we all closed typically the complaint as conflicting. The Particular player through Alberta experienced asked for a withdrawal before to become able to publishing the complaint.
- The Particular player through Sweden a new closed account right after seeking in purchase to take away profits of 1810 Pound, following effective document submission apart from regarding a selfie.
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